Website Privacy Policy

The Institute is committed to processing personal information in accordance with applicable laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843).

Personal information should be processed lawfully, fairly, transparently and securely.

Depending on how you interact with the website, we may collect information including:

• first name and surname;
• email address;
• telephone number;
• programme or course interests;
• admissions-related information;
• information submitted through contact or enquiry forms;
• correspondence with the Institute; and
• other information you voluntarily provide.

Where the website provides an online application service, additional information may be required for admission purposes.

The website may also automatically generate limited technical information such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• date and time of access; and
• website error or security logs.

Personal information may be collected when you:

• complete an enquiry or contact form;
• submit an online application;
• request information about a programme;
• communicate with the Institute;
• register for an institutional activity;
• interact with an online service; or
• voluntarily provide information through the website.

Certain technical information may also be generated automatically when you access the website.

The Institute may use personal information to:

• respond to enquiries;
• process or support admissions-related activities;
• provide programme and course information;
• communicate with students and prospective students;
• communicate with parents and guardians;
• provide educational and administrative services;
• administer institutional programmes and activities;
• operate and improve the website;
• maintain institutional records;
• protect the website against fraud, abuse and cybersecurity threats;
• comply with applicable legal and regulatory obligations; and
• carry out legitimate educational and administrative functions.

We will endeavour not to use personal information for purposes incompatible with the purpose for which it was originally collected unless permitted or required by law.

Depending on the circumstances, information may be processed where:

• you have provided consent;
• processing is necessary to respond to your request;
• processing is required to provide an educational or administrative service;
• processing is necessary to comply with a legal obligation;
• processing is necessary for an official or public-interest function;
• processing is necessary to protect legitimate rights or interests; or
• another lawful basis recognised under Ghanaian law applies.

Where processing depends upon consent, consent may be withdrawn where applicable.

Some students, applicants and website users may be below 18 years of age.

The Institute recognises that personal information relating to children and young persons requires appropriate protection.

We will endeavour to collect only information reasonably necessary for legitimate educational, admissions or administrative purposes.

Where appropriate, the involvement or authorisation of a parent, guardian or other authorised adult may be required.

Young users should not submit unnecessary sensitive personal information through general website forms.

Users should avoid submitting sensitive information through general contact forms unless specifically requested through an authorised institutional process. Such information may include:

• health or disability information;
• financial information;
• identification documents; and
• other information requiring enhanced protection.

Where such information is legitimately required, appropriate safeguards should be applied.

The website may use cookies and similar technologies for:

• essential website functions;
• security;
• user preferences;
• troubleshooting; and
• website performance.

The website uses first-party, privacy-conscious traffic measurement to understand visitor trends. It records pages visited, approximate device category, referral source and anonymous session activity. Raw IP addresses and complete browser user-agent strings are not retained in analytics records.

Where non-essential analytics, advertising or tracking technologies requiring consent are introduced, appropriate notice and consent mechanisms should be provided.

Users may manage cookies through their browser settings.

Where necessary and lawful, information may be shared with:

• authorised Institute personnel;
• relevant government educational and TVET authorities;
• authorised Salesian organisations where necessary for an institutional function;
• approved technology, website, hosting and communications providers;
• authorised educational and development partners;
• professional advisers; and
• regulators, courts or law-enforcement authorities where disclosure is lawfully required.

Personal information should only be shared where there is a legitimate and lawful reason.

The website may contain links to external websites, government platforms, Salesian organisations, partners and social-media services.

External organisations may process your information according to their own privacy policies. The Institute is not responsible for the privacy practices of third-party websites that it does not control.

The Institute will endeavour to implement appropriate technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• unlawful processing;
• alteration;
• unauthorised disclosure; and
• destruction.

Measures may include access controls, secure website administration, server security, software updates, backups and other appropriate safeguards.

No internet-based information system can, however, be guaranteed to be completely free from security risks.

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, educational, administrative, audit and recordkeeping requirements.

Information that is no longer required should be securely deleted, anonymised or otherwise appropriately managed.

Subject to Ghana's Data Protection Act, 2012 (Act 843) and other applicable requirements, you may have the right to:

• know how your personal information is being processed;
• request access to personal information held about you;
• request correction of inaccurate or incomplete information;
• object to certain processing;
• withdraw consent where processing is based on consent; and
• raise concerns regarding the handling of your personal information.

The Institute may require appropriate identification before processing a request involving personal information.

If you have concerns about how your personal information has been handled, you may contact the Institute using the contact details below.

The Institute may update this Privacy Policy to reflect changes in:

• legislation and regulatory guidance;
• institutional procedures;
• website functionality;
• technology; or
• services provided through the website.

The latest version will be published on this page with an updated revision date.

For privacy or personal-data enquiries, contact: